Just a Really Quick Call
“Hello is this Mr. Aleksander Petrovic?”
“Yes, this is me,” he spoke slowly in an eastern European accent.
“My name is Jones Brixton. I’m just calling about some information that was sent to you as a customer of Aftnap.”
“What, the bank?”
“Yes, the bank.”
“So you’re calling from the bank?”
“No, no… Actually I’m calling from a call centre which is a representative of Transaustralia Corp., who is acting on behalf of Aftnap Life Limited, which is a part of Aftnap Bank. Does that make sense?”
“No…”
“Didn’t think so. Anyway I’m just calling about an offer that was sent to you in the mail from Aftnap Life Limited.
It was about a product that has been designed to meet the needs of Aftnap customers to provide support during difficult times. It’s called Accidental Protection, and covers you for up to $100 000 in the case of your accidental death.”
“What? You saying the bank wants to kill me??”
“Ah no… That’s not… -”
“You just said you’re calling to tell me my life is limited, and now you’re saying they put a price on my head!”
“I think you misunderstood Mr. Petrovic… -”
“I won’t speak to a racketeer!”
Click.
“Hello this is Jones Brixton. I’m just calling about a new benefit that’s available to you as a Unicornia Bank customer.”
“Are you talking about insurance?”
“Yes, that’s correct. It covers you in the case of accidental death and permanent disablement for $30.88 a month. That’s just $x.xx a week -”
“Ah yeah… Well that sounds pretty good and all, but I don’t think I need it.”
“Absolutely, of course, no one really expects this sort of thing to happen, that’s why we provide – ”
“Yes, but I really don’t need it. You see, when I went to Africa I was blessed by the protection of a witchdoctor.”
“Ah… well… yeah…”
“He performed a ritual to protect me from harm and sickness.”
They never really mentioned this objection in training.
“Thank you for your time anyway Jones. Have a good one.”
“Uh… bye.”
